Building Confidence in Approaching Challenging Conversations & Conflict

Full price: $110 Subsidised price: $22 Am I eligible?
Registrations Closed
Online Workshop Details

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What’s it about?

This activity is designed for staff and managers of services where conversation with families and co-workers may become difficult or challenging. The focus is on learning communication strategies and processes, as well as reflecting upon our own communication and conflict styles and how these can affect our communication with families and co-workers. We will learn what is needed to effectively communicate our message, while maintaining solid working relationships though a conflict or communication issue.

Specific Learning Outcomes

QA 6 :Collaborative partnership with families and communities

PS7 – Engage professionally with colleagues, parents/carers and the community

  • How to manage communication and conflict at work with colleagues and families
  • Developing a reflective approach to our relationships at work with colleagues and families
  • Why we should talk through the tough stuff
Presenter Biography
Peter Melrose

Peter Melrose (Assoc Dip. S. Welf; B. S. Welf; B. S Welf (Hons), Grad Dip Psych; MACWA) has worked in the child and family welfare sector since 1989 and has become a leading Australian Child and Behaviour Therapist. In addition to founding and operating Third Circle Counselling, the longest continuously operating private outreach therapy service in Australia, Peter also is a Co-Director of Extreme Behaviour Mechanics, an online training and skills development portal for professionals and families. Peter is a regular speaker at national and international child and family welfare and child protection conferences, and has written a number of journal articles on topics ranging from child and family therapeutic approaches, through to working respectfully with clients and children and young people in care. Peter appears regularly on television including Channel 9’s “Mornings’ program broadcast nationally, and other media to discuss parenting and behavioural issues. Peter’s key focus has been on broad based inclusion of all children and young people with different needs. In addition, it is critical to support the families and carers of these children.